Settlement Workers in Schools (SWIS)
Settlement Workers in Schools (SWIS) connect newly arrived students and their caregivers to services and resources in the school and community. Please see the information sheets below, or visit the Settlement in Schools website. Some schools have an assigned worker, and others rely on itinerant support. Please contact your child’s school if you wish to speak to a settlement worker.
Itinerant settlement worker support can be arranged by:
- your child’s school
- calling 519-742-8220
- emailing itinerant@ytr.ymca.ca
Settlement Worker Information Sheet Amharic አማርኛ
Settlement Worker Information Sheet Arabic عربي
Settlement Worker Information Sheet Chinese (PRC Simplified ) 简体中文
Settlement Worker Information Sheet Dari دری
Settlement Worker Information Sheet English
Settlement Worker Information Sheet French français
Settlement Worker Information Sheet Hindiहिन्दी
Settlement Worker Information Sheet Russian Русский
Settlement Worker Information Sheet Somali Soomaali
Settlement Worker Information Sheet Spanish Español
Translated Settlement Information Sheets:
The website Settlement.org contains many translated information sheets and videos on settlement topics for newcomers to Ontario. Some of the most popular topics include:
- Guide to Elementary School
- Guide to Secondary School
- Special Education
- Parent-Teacher Interviews
- Services for Newcomers in Ontario
- Orientation to Ontario Fact Sheets
- Healthy Eating
- COVID-19 information
- Doctors and Healthcare
- Mental Health
- Employment
Other Settlement Resources:
YMCA Immigrant Services (Brochure)
Immigration Partnership of Waterloo Region
Skills for Daily Life in Canada Videos (in many languages, from Reception House)
Digital Literacy Videos (in many languages, from Reception House)
Dental Care
In addition to free dental screening in schools, families who cannot afford services can get FREE dental care for their children in our region. Please visit this website for more details on these programs and how to access them.
Vision Care and Glasses
Full eye exams are FREE for children in Ontario with a Health Card at any Optometrist in the region.
Up to 80% of all learning comes directly through vision. Children with vision issues can struggle with reading and writing, behaviour and social development, and physical activities.
The Ontario Association of Optometrists is working with corporate sponsors to offer FREE glasses to children in financial need in Junior and Senior Kindergarten who require glasses through the “Eye See Eye Learn” program.
Older students who need glasses but whose families cannot afford to purchase them can sometimes receive a free pair of glasses when the principal requests funding through the “One Sight” voucher program. Please speak to your child’s principal if your family is struggling to afford glasses for your child.
Public Libraries
Many libraries offer programming for children and families. Some libraries offer free conversation circles and other programs for newcomer families. You can get a library card for free to borrow books and videos from the library. Please see the following websites for more information:
Region of Waterloo Library (Ayr, Baden, Bloomingdale, Elmira, Linwood, New Dundee, New Hamburg, St. Clements, St. Jacobs, Wellesley, Breslau, Clyde)
EarlyON Centres
EarlyON child and family centres are places for children ages 0-6 and their caregivers to play, learn, and explore together. You can drop in or register for free play-based learning, music and movement classes, early literacy programs, parenting programs, and Kindergarten readiness programs. For more information, please visit this website.
Family Outreach Program (House of Friendship)
A Family Outreach Worker can help you find services that you and your family may need. The Family Outreach Program is operated by the House of Friendship. Family Outreach Workers work with families in Waterloo Region. Please call 519-742-8327 x 240 or email info@familyoutreach.ca for more information.
Family Compass Waterloo Region
The Family Compass Waterloo Region website can help you find community-based services and supports for parents, youth and children in Waterloo Region. It also has a translating tool on the website.
Food Support:
This Food Support Document contains links to important community supports for individuals and families in the Region of Waterloo. Some schools have a Nutrition for Learning or Breakfast Club program running. Ask your child’s school if they have a food program.
Fee Assistance for Leisure Programs:
Kitchener Fee Assistance
Fee assistance is available for you and your child if you would like to participate in city programs but do not have enough money to pay for registration. For more information, please visit the CITY OF KITCHENER WEBSITE.
Waterloo Fee Assistance
Fee assistance is available for you and your child if you would like to participate in City of Waterloo programs but do not have enough money to pay for registration. Please see the City of Waterloo website for more information on fee assistance.
Cambridge Fee Assistance
Fee assistance is available for you and your child if you would like to participate in City of Cambridge programming but do not have enough money to pay for registration. Please see the Activities for Less application for more information, or contact the Recreation and Culture Department at (519) 623-1340 ext. 4531.
Kidsport Funding
Additional fee assistance is available for your child if they would like to participate in sports activities (including those that are not run through City programs). For more information and an application form, visit the Kidsport website. Kidsport funding is paid directly to the organization running the sport or classes.
Jumpstart Funding
If you are struggling to pay for organized sports or fitness class registration fees, equipment, and transportation for children aged 4-18, you may also qualify for additional jumpstart funding paid directly to the organization. Start by filling out an application for funding through the jumpstart program.
Mental Health:
If your child needs mental health services, Front Door is a great first step for finding mental health services and supports in Waterloo Region. Please also see the WRDSB Mental Health and Well-Being Website for more information on student mental health.
Other mental health resources include:
- Coping with Stress
- School Mental Health Ontario
- Camino Wellbeing (Carizon, KW Counselling, Monica Place)
- Muslim Social Services-spiritually and culturally sensitive social services and counseling
- Kind Minds Family Wellness -Afrocentric/culturally grounded counselling
- Hope for Wellness Helpline-immediate mental health counseling and crisis intervention to all Indigenous peoples
- Here 24/7 – Addictions, Mental Health & Crisis Services Waterloo – Wellington (available 24 hours a day/7 days a week) – 519-821-3582 or 1-844-437-3247
- Ray of Hope – Youth Addictions – 519-743-2311 · 1081 King St E Kitchener
- Front Door – Access for Children and Youth Mental Health Services in Waterloo Region – 519-749-2932
- Suicide Prevention Crisis Line: 1-844-437-3247
- Centre for Addiction and Mental Health (CAMH)
- CMHO Family Care Centre
- COVID-19 Youth Mental Health Resource Hub
- Kids Help Phone: Wellness Support in Many Languages
- Kids Help Phone: Newcomer Wellness Supports