If you or someone you know is in immediate need, please:
Call 911
Or go to the nearest Emergency Hospital
Waterloo Region Health Network – Midtown (formerly Grand River Hospital)
835 King Street West
Kitchener, ON
St. Mary’s Hospital to Waterloo Region Health Network – Queen’s Blvd.
911 Queen’s Blvd
Kitchener, ON
Cambridge Memorial Hospital
700 Coronation Blvd
Cambridge, ON
Crisis Lines
Available 24 hours a day, 7 days a week
- Kids Help Phone
- Text: 686868
- Phone: 1-800-668-6868 (available in multiple languages)
- Here 24/7 – Addictions, Mental Health & Crisis Services Waterloo – Wellington
- Phone: 1-844-437-3247
- Suicide Prevention Crisis Line:
- Call or text 988
- Hope for Wellness Helpline – immediate mental health counselling and crisis intervention for all Indigenous People across Canada
- Phone: 1-855-242-3310
- Naseeha – Muslim mental health helpline and resources –
- Phone: 1-866-627-3342
- Sexual Assault Support Centre – Available to people of all gender identities and expressions
- Phone: 519-741-8633
Other Helplines
Limited hours
- Black Youth Helpline
- Phone: 1-833-294-8650 (9 a.m. to 10 p.m. daily)
- LGBT Youthline
- Text 1-647-694-4275 (available Sunday to Friday 4 to 9 p.m.)
OneStopTalk
Free, confidential service that lets kids and youth get immediate mental health support with a registered therapist. Open to all Ontario children and youth under 18 years of age. Connect online at onestoptalk.ca or by phone at 1-855-416-8255.
More information about Community Resources.