May 14th Update:
Registration for Before and After School Programs operated by the Waterloo Region District School Board (WRDSB) for the 2026-27 school year will open on May 19, 2026, at 8:30 a.m. A link will be provided at that time.
Parents, families and caregivers who wish to create their account before registration opens will be able to do so beginning Friday, May 15, 2026, at 8:30 a.m. A link will be provided at that time. Review the Parent, Family and Caregiver Registration Guide.
Some programs have limited spaces and it is recommended you register as soon as registration opens. Due to an increase in demand for child care spaces, some programs may have waiting lists.
Who operates the Licensed Before and After School Program at my child’s school?
The Waterloo Region District School Board (WRDSB) operates the program at some locations and third party providers operate programs at other locations. Every elementary school offers Before and After school care for children in Junior Kindergarten to Grade 6.
Due to limited space families must maintain a regular and ongoing care schedule. Set part time schedule options are available for families to choose from. Varied and single day removals are not permitted and all care schedules are effective as of the first day of school.
For support with registration please contact care@wrdsb.ca
Supports for children with special needs
Contact care@wrdsb.ca and a Supervisor will contact you to learn more about how to best support your child.
Registration requires FOUR weeks notice before a child can begin attending the program. You can register up to six weeks in advance of your preferred start date.
There are times when more than four weeks notice may be required before a child can begin attending the program, for example if we need to hire educators to support the program. You may be placed on a wait list if space is not available, if so, spaces will be offered to those on the waiting list in priority order of application date.
Full time and Part time Scheduling
Effective September 2025, your child may attend all five days of the week or part-time care is available for fixed schedules. The changes made to part-time care options are consistent with feedback we received from the community through the survey conducted in the fall of 2024, and will allow us to support more families in Before & After care by matching two part time schedules to create a full time schedule.
- Changes cannot be made to these fixed care schedule options (For example, if you register for the Monday – Wednesday and Friday option you cannot remove Monday).
- Families can register for multiple care schedule options (For example, you can register for Tuesday and Thursday Before school care and Monday to Friday After school care).
- Single day removals are not permitted.
If you modify your child’s schedule, it is your responsibility to ensure that schedules are accurately entered to resume as needed. It is your responsibility to view the online calendar to ensure it is accurate for invoicing and attendance.
If you receive a child care subsidy to help with your fees, you must also contact your caseworker for approval of any changes, otherwise, you may be responsible to pay the cost for unapproved schedule changes.
Your registration is complete once you have days of care entered in the online calendar. Mekanys will populate your child’s schedule the entire school year based on the days selected.
Billing
To ensure accurate billing, it is the Parents/Guardians responsibility to log in periodically to the online registration system to ensure their child’s attendance schedule is accurate as invoices are based upon the days of care scheduled in Mekanys.
Applying for Subsidy
All of our Before and After School Programs are eligible for subsidy, through The Region of Waterloo.
For subsidy information please visit the Region’s Child Care Subsidy Calculator or call 519-575-4400.
Child Care and Taxes
The Revenue Canada Information About Child Care Expenses has a number of pertinent sections highlighted for information. These sections form the basis for this response, based on the taxation year of 2011.
Notice of Collection
Personal information is collected under the authority of the Education Act s. 259 & 259(1), The Child Care and Early Years Act s71(1) and in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). Information provided will be used to administer the extended day program. Limited information will also be shared with your child’s school and with the Region of Waterloo. The WRDSB uses the Mekanys portal for parents/guardians to manage their accounts. Questions about the collection and use of personal information can be directed to the school principal, or the WRDSB Privacy Officer at privacy@wrdsb.ca.
May 4th, 2026
Registration for Before and After School Programs operated by the Waterloo Region District School Board (WRDSB) for the 2026-27 school year will open on May 19, 2026, at 8:30 a.m.
If your student is currently enrolled as of May 1, 2026, in a Before and After School Programs for the 2025–2026 school year, and you register between May 19 and May 29, 2026, your registration will be considered in the priority placement.
Parents, families and caregivers will receive their registration confirmation and status during the week of June 1 to 5, 2026.
To learn more about the updated waitlist process and priority placement, please visit our Frequently Asked Questions (FAQ) web page.
Please note:
- Due to an increase in demand for child care spaces, some programs may have waiting lists.
- If your child attends a third party operated program, please confirm the registration process and timeline with your child care provider.
What’s New for the 2026-27 School Year
Based on feedback we heard from families, parents and caregivers, we are introducing several updates to improve the registration experience for Before and After School Programs.
We are partnering with a new vendor, Mekanys, to develop an online registration system for our extended day programs. Mekanys creates digital tools that help child care programs stay organized and operate more efficiently. Their system manages registration, waitlists, and accurate record-keeping to support the needs of WRDSB’s parents, families and caregivers.
Key System Improvements
- Improved user interface and overall functionality
- Ability to register siblings at the same time
- Enhanced communication about space availability (text and email)
- Continued access to both fixed part-time and full-time schedule options
We are also making changes to our registration and waitlist policies to improve service and consistency for families, parents and caregivers. One of the key changes in our updated waitlist policy is that we will now prioritize existing families and siblings. The system will register a child, or place them on the waiting list, based on the following criteria;
- 1st priority = existing students (who are registered by May 29th 2026) in Junior Kindergarten to Grade 2 (including siblings) who are currently enrolled and attending a WRDSB Extended Day Program.
- 2nd priority = existing students (who are registered by May 29 2026) in Grade 3 to 6 (including siblings) who are enrolled and attending a WRDSB Extended Day Program.
- 3rd priority = Junior Kindergarten to Grade 2 (including siblings) students who are either new to the program or currently on the waitlist.
- 4th priority = Grade 3 to 6 (including siblings) students who are either new to the program or currently on the waitlist.
These updates are intended to make registration quicker and easier, support coordinated sibling registration, and reduce disruptions for students already enroled in the program.
Important Information for the 2025-26 School Year
If your child is currently enroled in a WRDSB Before & After School Program, you will still have access to your OneList profile for the rest of the 2025-26 school year.
Families will continue to have access to their OneList account to:
- Update personal information
- Update emergency contacts
- Review health and safety information
- Withdraw from the program
- Enter schedule changes
The last day to register for Before and After School Programs for the current school year is May 29, 2026.
Contact Information
If you have any questions or concerns about programs, please contact us at care@wrdsb.ca.
For more information: 2025-2026 School Year Information – Extended Day Program.
About WRDSB Before and After School Programs
Before and After School programs are available in every elementary school for Kindergarten to Grade 6 students. WRDSB-operated programs are:
- Led by Designated Early Childhood Educators (DECEs) registered with the Ontario College of Early Childhood Educators
- Guided by Ontario’s Pedagogy for the Early Years: How Does Learning Happen?
- Part of a broader vision for a seamless child care system
- Licensed under the Child Care and Early Years Act
- This means that families with eligible children can benefit from reduced fees under the Canada Wide Early Learning and Child Care Funding plan (CWELCC)
Two fee-based programs are available:
- Extended Day for children in Junior Kindergarten to Grade 2
- Youth Development for children in Grades 3 to 6
The Extended Day Program is a subsidy‑eligible program, which is managed by the Region of Waterloo. If you have questions about Child Care Subsidy, please call 519‑575‑4400 or email ccs@regionofwaterloo.ca.
Learn more:
Stay Up to Date
Parents, families and caregivers may monitor the Before and After School website for further updates.
March 3, 2026
Coming Spring 2026 – Before and After School Program Registration
Registration for Before and After School Programs operated by the Waterloo Region District School Board (WRDSB) will open in Spring 2026. The specific date will be announced once confirmed.
The WRDSB is pleased to announce that we are working with a new vendor to develop an online registration system for our extended day programs. This transition is focused on creating a smoother, more user‑friendly experience for families, and we are currently working to ensure everything is ready to go later this Spring.
At this time, there is no action required. More information will be shared in the coming weeks.
Please note: If your child attends a third party operated program, please confirm the registration process and timeline with your child care provider directly.
Coming Soon – New Policies
Over the past year, parents, families and caregivers have shared their thoughts and experiences, and we want to thank all of you who shared your feedback with us. We are committed to improving the process, and based on your input, we are currently finalizing updated policies and practices that reflect what parents, families and caregivers told us they need.
In the coming weeks, we will be announcing updates to better support parents, families and caregivers in accessing care.
About WRDSB Before and After School Programs
Before and After School programs are available in every school for Kindergarten to Grade 6 students. WRDSB-operated programs are:
- Led by Designated Early Childhood Educators (DECEs) registered with the Ontario College of Early Childhood Educators
- Guided by Ontario’s Pedagogy for the Early Years: How Does Learning Happen?
- Part of a broader vision for a seamless child care system
- Licensed under the Child Care and Early Years Act
- This means that families with eligible children can benefit from reduced fees under the Canada Wide Early Learning and Child Care Funding plan (CWELCC)
Two fee-based programs are available:
- Extended Day for children in Junior Kindergarten to Grade 2
- Youth Development for children in Grades 3 to 6
Learn more:
Stay Up to Date
Families and caregivers may monitor the Before and After School website for further updates.
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June 16, 2025
Important Information Regarding 2025-2026 Registration
Dear Parent/Guardian,
Registration for 2025-2026 is live.
Please refer to the list on when your school is open for registration. Please do not try to register prior to your registration date.
Important: When you are registering, please go directly to the school board registration site: https://regionofwaterloo.onehsn.com/wrdsb
Due to high volume, the site may be slower than usual and it may take a few hours for you to receive confirmation.
Thank you!
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May 12, 2025
Registration for WRDSB Before and After School Programs Opens Starting June 16!
At the Waterloo Region District School Board (WRDSB), we’re proud to offer high-quality Before & After School Programs that support children from Junior Kindergarten through Grade 6.
Before and After School Programs in the WRDSB
Whether your child is starting school or continuing their educational journey, we’re here to provide seamless licensed child care and engaging experiences before and after the bell rings. Our Extended Day program offers:
- Safe, nurturing spaces led by experienced qualified Early Childhood Educators
- Play based experiences in familiar school environments for smoother transitions
- Flexible full-time and part-time options
- Affordable care under the Canada-Wide Early Learning and Child Care (CWELCC) Agreement
We know families experienced challenges last year with Before & After School registration and we have been working with OneList to address these issues and ensure a smoother process for the 2025-26 school year.
New for the 2025-26 School Year
Based on valuable feedback from families and lessons learned this past year, we’ve made important updates:
- Changes to Part-Time Care Options
- Part-time care options are still available, however, we are making changes based on feedback we received from the community through the extended day survey conducted in the fall of 2024.
- Starting in September 2025, part-time care options will need to follow a set schedule (e.g., Mon/Wed/Fri or Tues/Thurs). This change will improve space availability and help more families access care. With these new fixed part time options, two part time families can access care creating a full time space.
- All registrations will be effective the week of September 1st.
- Enhanced Registration Platform
- We’ll continue working with OneList for 2025-26, and we’ve been actively collaborating with them to address challenges and improve performance.
- These improvements are designed to make the process faster, more reliable, and more transparent.
- A Program Families Can Trust
- Our programs are delivered by Registered Early Childhood Educators and Educational Assistants who already support your child during the school day.
- Guided by How Does Learning Happen? Ontario’s Pedagogy for the Early Years, children will enjoy engaging, play-based learning in a familiar environment.
- For Families Receiving Child Care Subsidy
- If you are currently receiving Child Care Subsidy and your reason for care or approved hours of care are less than 5 days a week, please contact your Subsidy Caseworker to discuss your schedule and care needs for the 2025-2026 school year.
Phased Registration Opening
To ensure a smooth registration process for all families, we are implementing a phased registration approach. Access to registration will be based on the first letter of your child’s school.
Please note that there is no advantage to registering on an earlier day – spaces are managed by school and fairly across all registration days, so you do not need to worry if your program’s registration opens later in the week. This approach will help manage high volumes and ensure the system performs optimally.
Please note the registration date below for the school your child will attend for the 2025-2026 school year. Registration will open at 7:00 am:
| Registration Day | School |
| Monday, June 16 |
Abraham Erb Public School Alpine Public School Avenue Road Public School Ayr Public School Blair Road Public School Breslau Public School Bridgeport Public School Cedarbrae Public School Centennial Public School (Cambridge) Central Public School Chalmers Street Public School Chicopee Hills Public School Conestogo Public School Coronation Public School Country Hills Public School Crestview Public School Empire Public School |
| Tuesday, June 17 |
Floradale Public School Forest Glen Public School Forest Hill Public School Franklin Public School Glencairn Public School Grand View Public School (Cambridge) Grandview Public School (New Hamburg) Hespeler Public School Highland Public School Hillcrest Public School Hillside Public School Howard Robertson Public School J F Carmichael Public School Janet Metcalfe Public School John Darling Public School John Mahood Public School Keatsway Public School King Edward Public School |
| Wednesday, June 18 |
Lackner Woods Public School Laurelwood Public School Lester B Pearson Public School Lexington Public School Lincoln Heights Public School Linwood District Public School Mackenzie King Public School Manchester Public School Mary Johnston Public School Meadowlane Public School Millen Woods Public School N A MacEachern Public School New Dundee Public School Northlake Woods Public School Parkway Public School Pioneer Park Public School Preston Public School Prueter Public School Queen Elizabeth Public School |
| Thursday, June 19 |
Riverside Public School Rockway Public School Saginaw Public School Sandhills Public School Sandowne Public School Sheppard Public School Silverheights Public School Smithson Public School Southridge Public School St Jacobs Public School Stewart Avenue Public School Suddaby Public School Tait Street Public School Trillium Public School Vista Hills Public School Wellesley Public School Westmount Public School Westvale Public School Wilson Avenue Public School Winston Churchill Public School |
If you miss your assigned registration date, you can still register afterward, and your child will either be placed in the program according to your selection or added to the waitlist if the program has reached capacity.
We’re excited to welcome your child(ren) to the Before and After School programs at the WRDSB! To learn more about the programs, please read the Parent and Caregiver Handbook or visit our Before and After School Programs website.
April 1, 2025
WRDSB Before and After School May 30, 2025 Professional Development Day
Extended Day programs will be open for families from 8:15 AM – 3:15 PM on the May 30th Professional Development day at your home school. Registration requires 4 weeks notice and the last day to register or remove the registration for the May 30 PD Day is Friday May 2, 2025.
If you do not need care, please remove the registration as we have families on the waiting list.
The daily fee for full-day PD program will be;
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$14.50 for children 6-12 years old and
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$12.00 for children who qualify for the Canada-wide early learning and child care funding. Fee reduction funding is intended to support children under the age of 6, with some exceptions for children with birthdays early in the calendar year who are 6 years of age and enrolled in kindergarten. More specifically, eligible children are defined as;
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Any child, until the last day of the month in which the child turns 6 years old and;
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Up until June 30 in a calendar year, any child who;
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turns six years old between January 1 and June 30 in that calendar year; and
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is enrolled in a licensed child care program
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All families will have access to care from 8:15 AM – 3:15 PM regardless if registered for before, after or before and after hours.
Effective Monday June 2, regular program hours will resume (7 AM to 6 PM).
March 14, 2025
Sharing on behalf of Children’s Services, Region of Waterloo,
We are writing to let you know about the new online Child Care Subsidy Calculator. The calculator is available on the Region of Waterloo, Help Paying for Child Care webpage and on OneList for families when applying for child care.
The new calculator is user friendly and can be used to support families when considering applying for Child Care Subsidy.
Some things to note with our new Child Care Subsidy Calculator:
- Parents/guardians will need to include their line 23600 from their most recent Federal Notice of Assessment
- The calculator will indicate whether it appears the family is or is not eligible for Child Care Subsidy
- The calculator will not give the family an amount that they can expect to pay using the Child Care Subsidy program
Please feel free to share this resource with anyone who may be interested in the Child Care Subsidy program or supports families applying for the Child Care Subsidy program.
If you have any questions about the calculator, please contact ccs@regionofwaterloo.ca. With Thanks
Children’s Services
January 21st, 2025
Registration for Before and After School Programs operated by the Waterloo Region District School Board (WRDSB) will open in Spring 2025. The specific date will be announced when it is confirmed.
Please note: If your child attends a third party operated program, please confirm the registration process and timeline with your child care provider.
Share Your Feedback
This past year the registration system used for Before and After School Programs, OneList, experienced technical issues. It caused unexpected delays and disruptions for families and caregivers trying to register. Increased demand has also increased resulting in program waitlists at some schools.
As a result, we are reviewing our:
- Waitlist policies
- Scheduling practices
This will help to ensure we are doing everything possible to help families access care. Your input will help inform any changes:
For questions about the survey: care@wrdsb.ca
About WRDSB Before and After School Programs
Before and After School programs are available in every school for Kindergarten to Grade 6 students. WRDSB-operated programs are:
- Led by Designated Early Childhood Educators (DECEs) registered with the Ontario College of Early Childhood Educators
- Guided by Ontario’s Pedagogy for the Early Years: How Does Learning Happen?
- One part of a broader vision for a seamless child care system
- Licensed under the Child Care and Early Years Act
- This means that families with eligible children can benefit from reduced fees under the Canada Wide Early Learning and Child Care Funding plan (CWELCC)
Two fee-based programs are available:
- Extended Day for children in Junior Kindergarten to Grade 2
- Youth Development for children in Grades 3 to 6
Learn more:
Stay Up to Date
Families and caregivers may monitor the Before and After School website for further updates. Updates will also be shared with families via the email address on their OneList account.
January 7, 2025
WRDSB Before & After School March break camp will operate March 10, 11, 12, 13 and 14 2025
March break camp will be open for families from 8:30 – 4:30 for March Break on March 10, 11, 12, 13 and 14, 2025 at designated locations.
Registration requires 4 weeks notice and the last day to register or remove the registration for March break camp is February 10, 2025.
The daily fee for full-day PD programs will be;
- $14.50 for children 6-12 years old and
- $12.00 for children who qualify for the Canada-wide early learning and child care funding. Fee reduction funding is intended to support children under the age of 6, with some exceptions for children with birthdays early in the calendar year who are 6 years of age and enrolled in kindergarten. More specifically, eligible children are defined as;
- Any child, until the last day of the month in which the child turns 6 years old and;
- Up until June 30 in a calendar year, any child who;
- turns six years old between January 1 and June 30 in that calendar year; and
- is enrolled in a licensed child care program.
All families will have access to care from 8:30 – 4:30 regardless if registered for before, after or before and after hours.
Effective March 17 regular program hours will resume (7 a.m to 6 p.m).
We appreciate your understanding as we work to support families across our Region.
November 20, 2024
WRDSB Before and After School January 17, 2025 Professional Development Day
Extended Day programs will be open for families from 8:15 AM – 3:15 PM on the January 17th Professional Development day at your home school. The last day to remove registration for the January 17 PD Day is December 27th, 2024.
The daily fee for full-day PD program will be;
- $14.50 for children 6-12 years old and
- $12.00 for children who qualify for the Canada-wide early learning and child care funding. Fee reduction funding is intended to support children under the age of 6, with some exceptions for children with birthdays early in the calendar year who are 6 years of age and enrolled in kindergarten. More specifically, eligible children are defined as;
- Any child, until the last day of the month in which the child turns 6 years old and;
- Up until June 30 in a calendar year, any child who;
- turns six years old between January 1 and June 30 in that calendar year; and
- is enrolled in a licensed child care program
All families will have access to care from 8:15 AM – 3:15 PM regardless if registered for before, after or before and after hours.
Effective January 20th regular program hours will resume (7 AM to 6 PM).
November 11, 2024
WRDSB Before & After School Winter Break Program is operating January 2 and 3 2025
Operating Hours
Extended Day programs will be open for families from 8:30 – 4:30 on January 2 and 3 2025 at designated host locations. Please see the list of host locations below.
The daily fee for full-day program will be;
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$14.50 for children 6-12 years old and
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$12.00 for children who qualify for the Canada-wide early learning and child care funding. Fee reduction funding is intended to support children under the age of 6, with some exceptions for children with birthdays early in the calendar year who are 6 years of age and enrolled in kindergarten. More specifically, eligible children are defined as;
-
Any child, until the last day of the month in which the child turns 6 years old and;
-
Up until June 30 in a calendar year, any child who;
-
turns six years old between January 1 and June 30 in that calendar year; and
-
is enrolled in a licensed child care program.
All families will have access to care from 8:30 – 4:30 regardless if registered for before, after or before and after hours.
Effective January 6 regular program hours will resume (7 a.m to 6 p.m).
October 8, 2024
Next Steps for New Registrations
Registrations submitted from August 22 onwards will be processed on Thursday October 10, 2024. You will receive a confirmation email from OneList once your registration is processed. While some programs still have space available, others have waitlists. Please refer to our wait list policy if you have questions about the waitlist.
Please refer to the WRDSB Extended Day Parent Site and the Extended Day Frequently Asked Questions for more information or reach out to care@wrdsb.ca.
Update on Schedule Changes
Please note that the schedule change feature will be available for families in OneList beginning Friday October 11, 2024. Thank you for your patience as we worked with the vendor, OneHSN, to restore this functionality. As per the schedule change process outlined in our Parent Handbook your child may attend full time or part time; however, they must attend a minimum of two days per week to remain enrolled.
There are some changes to this feature this year:
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A child must maintain a continuous schedule of a minimum of 2 days a week to remain in the program.
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Children must be registered in Before and After school care in order to attend camp weeks or Professional Development day camp.
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Single-Day Removals: Individual days can no longer be removed using the red X’s on the calendar. Select the “Change Schedule” button above the calendar to make schedule changes. All schedule changes made are until the end of the school year.
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Effective Dates: The option for “Effective Until” date has been removed. You can now only set an “Effective From” date for schedule changes. All schedule changes made are from the effective from date until the end of the school year. There is a 2 week notice required for all scheduled changes.
Schedule Change Instructions: WRDSB Schedule Change Instructions
September 27, 2024
Supporting High Quality Affordable Before and After School Programs
The Waterloo Region District School Board is committed to providing high quality and affordable before and after school programs (Extended Day).
In the 2024-25 school year, the WRDSB has seen a significant increase in interest in our programming and the demand continues to exceed the number of spaces available. The reduction in fees for child care programs as a result of the Canada-wide Early Learning and Child Care Program (CWELCC) has led to an increase in demand for child care across the entire province.
As of September 19, 5,809 children have registered in WRDSB Before and After School programs for the 2024-25 school year. This represents an increase of 1,665 students (40.2%) compared to the 2023-24 school year.
We continue to work with the online registration vendor, OneHSN, to process all requests and communications with families in a timely manner. We are working with the vendor to resume normal processes (schedule changes, new registrations). This is subject to quality assurance testing which is ongoing.
We recognize that some WRDSB families will continue to be placed on waitlists until a space opens up. The process for those on the waitlist is guided by the Extended Day Program Wait List Policy and Procedures.
The priority for registration is always based on the date and time it is received. Families and caregivers are required to re-register each year. This practice has been in place since 2010. As we always do, we will be evaluating our current practices to determine whether there is an opportunity to streamline the registration process for families moving forward.
WRDSB uses a pre-registration sign-up method to estimate demand for our programs. Pre-registration for Extended Day occurs between January and April each year, which provides us with a crucial planning tool to gauge demand and assess where resources are needed. However, it is important to note that pre-registration does not guarantee placement, as program viability is dependent on staffing levels and the number of interested families. While we closely monitor enrolment, a number of constraints (staffing, facilities and budget) remain a barrier to expanding our programs.
We will continue to look for opportunities to increase programs, as staffing and facility constraints allow. WRDSB is proud to have led the way provincially with providing this before and after school care for families. Our commitment has always been and continues to be to provide high quality and affordable child care to support our families.
Learn more information about Before and After School Programs.
2024-25 Extended Day Registration Process
At the start of the school year, the vendor used for processing Extended Day registration applications, OneHSN, experienced technical difficulties which resulted in delays and disruptions for families and caregivers. The technical issues that affected families in August have since been resolved, but some functionality remains unavailable (schedule changes, new registrations) as the vendor works through their testing process. The WRDSB apologizes for the frustration and inconvenience this caused. We understand the importance of families having reliable and affordable access to before and after school programs.
Communications about the technical issues were shared with families and caregivers on June 17, June 26, July 31 and August 28.
We remain committed to providing the excellent child care service that families have come to expect from the WRDSB. We are working closely with OneHSN to ensure that the errors experienced this summer are not repeated.
Since September 2022, all WRDSB-operated Before & After School programs have operated as licensed child care programs under the Child Care and Early Years Act.
August 28, 2024
Hello Waterloo Region District School Board (WRDSB) families,
We know that this has been a frustrating summer for those looking to register for Before and After School care. Delays and disruptions with the OneList system this summer have made it more difficult to find alternative care options. We understand and share your frustration with this process.
Schedule Changes for Before and After School Program
Changes to Before and After School schedules continue to be processed by OneList. As of Wednesday, August 28:
- Please note that any schedule changes require two weeks notice
- As outlined in our Before and After School Handbook
- If you require scheduling changes, please contact: support@onehsn.com
Unfortunately, due to the volume of technical issues and requests, responses from OneList may take between 3-5 days.
Before and After School Program Capacity
In the 2024-25 school year, we have seen a 27% increase in the number of children in our Before and After School programs. For licensing requirements, we must ensure target ratios of children per educator are met. To do so, we have capped the number of students in our programs for this school year.
Going Forward
We remain committed to providing the excellent child care service that families have come to expect from the Waterloo Region District School Board (WRDSB). We are working closely with OneList to ensure that the errors experienced this summer are not repeated.
You can find more information:
- Updates for Families | Before and After School Program
- Before and After School Handbook
- Extended Day Program Wait List Policy and Procedures
Questions or Concerns?
Please contact care@wrdsb.ca if you have questions regarding the Before & After School Program.
Please note that any schedule changes require two weeks notice. If you require assistance with a schedule change please contact support@onehsn.com.
July 31, 2024
Delay in Processing Registrations – Update from OneList
We have received an update from OneList that while they are making progress with processing registrations, they require more time to complete this process. Please see the below communication from OneList sent to families today. We understand and share your frustration with the challenges that the registration process has caused this year. We remain engaged with the vendor to monitor daily progress and have requested more timely updates from OneList to keep parents informed. Please continue to monitor this site for regular updates from OneList.
OneList communication to families shared via email on July 31, 2024;
Despite our continuing efforts to process registrations, we are experiencing delays that will extend our processing timelines.
The queue in processing is anticipated to be complete by August 21, 2024. We understand this latest timeline is longer than expected, and we acknowledge the inconvenience it causes. Our primary focus remains on maintaining data integrity and ensuring fairness to all families affected by the registration issue. Once the queue is fully processed, parents will be able to resume making schedule changes. If you require schedule changes for the first week of school please contact support@onehsn.com.
We deeply appreciate your patience and understanding during this challenging time. Please reach out to support@onehsn.com with any questions or concerns.
Sincerely,
Darryl
Darryl Buck
President & CEO
July 17, 2024
Important Update on Child Care Schedules
Dear Families,
We appreciate your patience as we finalize your child’s schedule. We are working through the process of ensuring all parents who registered by the end of the day on July 12th are processed in priority order and will be sending out confirmation emails by July 26, 2024.
Once your child’s schedule is finalized, you will receive a confirmation email. Please wait for this email before reviewing your child’s registration. If you view the schedule before receiving the confirmation email, it may appear incomplete.
We apologize for any inconvenience this delay has caused. If families or caregivers encounter any issues with their registration, please contact support@onehsn.com.
Thank you,
Best regards,
OneHSN Support
June 26, 2024
2024-25 Before and After School Registration Reopening Tuesday, July 2
We are pleased to announce that the registration system for the 2024-2025 Before and After School Program will reopen on Tuesday, July 2 by 8:00 a.m.
What This Means for Families and Caregivers
Families Who Completed Their Registration and Received Confirmation Email
For families and caregivers who completed their registration and received a confirmation email on June 17, no further action is required at this time. The system will be available to make schedule changes starting Monday, July 22, 2024.
Families Who Were Unable to Login or Complete Their Registration on June 17
Families and caregivers who attempted to login or were unable to complete their registration on June 17 will be given priority. They will be able to finalize their registration and submit their requested days of care between July 2 (8:00 a.m.) and July 12 (11:59 p.m.).
Please note: there is no rush to login immediately when the system re-opens. Ample time has been provided to ensure all families and caregivers:
- Are familiar with the procedure
- Have sufficient opportunity to complete their registration within the designated time frame
After July 2, days will be allocated based on the order of families’ first login attempts on June 17. Confirmation of registration will be sent from OneHSN starting July 15 and will continue until all of these registrations are confirmed.
An email will follow in the next 24 hours from OneHSN with detailed instructions on how to complete your registration. If families or caregivers encounter any issues completing their registration, please contact support@onehsn.com.
Moving Forward
- As of July 15 the registration system will operate as normal and schedule changes will be available as of July 22.
- Questions regarding the Extended Day Program can be directed to care@wrdsb.ca
Thank you for your patience and understanding as we worked with OneList to reopen registration as quickly as possible.
June 17 2024
Before and After school Registration is Currently Unavailable
OneList is currently experiencing technical issues and has temporarily suspended the 2024-2025 Before and After school registration service. They are working to restore functionality as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
OneList will advise you in advance once registration reopens via email. For families who started the registration process and experienced technical difficulties they have captured your completed registration steps and you will receive notification to log back in and complete the process in priority order in accordance with the Waterloo Region District School Board Wait List Policy.
If you have any urgent concerns, you can reach us at Support@onehsn.com.
Thank you for your support,
June 16 2024
| Dear Parent/Guardian, |
Thank you for indicating your intent to register in the Extended Day Program for the 2024-2025 school year. We look forward to partnering with you in the care of your child.
Registration confirmation is now open. Please log into your OneList account and update your child’s care schedule. Schedule changes following your care schedule entries are not permitted until July 2.
You will be notified by email when schedule changes are permitted.
Some locations will have a wait list for specific days of the week, there is no guarantee once you remove a care day that it will be available in the future.
Spaces are limited so it is recommended you log in to complete this step on June 17. There may be times when a wait list may be implemented. New registrations require 4 weeks advance notice. Due to limited space families must maintain a regular and ongoing care schedule of a minimum of 2 days per week (Before care and/or After care) in order to remain in the program.
Within your child’s account parents must register in OneList separately for Professional Development Days, Camp week (Winter Break and March Break). You must have a regular and ongoing schedule in Before and After care to register for Camp weeks or PD days.
You are not registered until you have days of care showing in the online calendar. Please view your online calendar to ensure the schedule is accurate and note that all future withdrawal notice, or schedule changes for before and after care require two weeks notice. Schedule changes for camp weeks or PD days require 4 weeks notice.
School-based child care programs offer you access to high quality programs in a convenient location.
Programs are offered from 7am-6pm Monday to Friday, designated PD Days at your child’s home school, and at a reduced number of sites during March break and winter break.
All Programs offer:
● Nutritional snacks
● Age-appropriate, high-quality programming
Please visit: www.wrdsb.ca/
Accounts must be in good standing prior to admission for the 2024-2025 school year. Signing up for pre-authorized debit (PAD) is convenient for families and ensures payment is received on time and there is no interruption to care. If you would like to set up PAD please contact: finance-ExdAR@wrdsb.ca.
We look forward to welcoming your child in the program. Wishing you and your family a wonderful summer. If you have questions about the Extended Day Program please do not hesitate to email us at care@wrdsb.ca.
For assistance with the OneList Waterloo Region site, please contact OneHSN Support at support@onehsn.com.
May 2, 2024
WRDSB Before & After School May 31 2024 Professional Development Day
Change in Operating Hours
Extended Day programs will be open for families from 8:15 – 3:15 on the May 31, 2024 Professional Development day.
The daily fee for full-day PD programs will be;
- $14.00 for children 6-12 years old and
- $12.00 for children who qualify for the Canada-wide early learning and child care funding. Fee reduction funding is intended to support children under the age of 6, with some exceptions for children with birthdays early in the calendar year who are 6 years of age and enrolled in kindergarten. More specifically, eligible children are defined as;
- Any child, until the last day of the month in which the child turns 6 years old and;
- Up until June 30 in a calendar year, any child who;
- turns six years old between January 1 and June 30 in that calendar year; and
- is enrolled in a licensed child care program.
All families will have access to care from 8:15-3:15 regardless if registered for before, after or before and after hours.
Why are operating hours changing?
This change in operating hours is required because we have been unable to identify enough qualified staff to meet our licensing and program ratios across all sites. By reducing our operating hours we are still able to offer the program for families who need it and meet the ratio requirements under the Child Care and Early Years Act
Effective June 3, 2024, regular program hours will resume (7 a.m to 6 p.m).
We appreciate your understanding as we work to support families across our Region.
April 17, 2024
Thank you for indicating your intent to register in the Extended Day Program for the 2024-2025 school year. We look forward to partnering with you in the care of your child.
You have created an account in OneList and need to complete one last step in order to register – you must update your child’s care schedule when the care schedule opens mid June. You will receive an email from OneList asking you to login to your account and update your care schedule. The care schedule calendar will open mid June and spaces are limited so it is recommended you log in to complete this step on June 17. There may be times when a wait list may be implemented. New registrations require 4 weeks advance notice. Due to limited space families must maintain a regular and ongoing care schedule of a minimum of 2 days per week (Before care and/or After care) in order to remain in the program.
Within your child’s account parents must register inOneList separately for Professional Development Days, Camp week (Winter Break and March Break). You must have a regular and ongoing schedule in Before and After care to register for Camp weeks or PD days.
You are not registered until you have days of care showing in the online calendar. Please view your online calendar to ensure the schedule is accurate and note that all future withdrawal notice, or schedule changes for before and after care require two weeks notice. Schedule changes for camp weeks or PD days require 4 weeks notice.
School-based child care programs offer you access to high quality programs in a convenient location.
Programs are offered from 7am-6pm Monday to Friday, designated PD Days at your child’s home school, and at a reduced number of sites during March break and winter break.
All Programs offer:
- Nutritional snacks
- Age-appropriate, high-quality programming
Please visit: www.wrdsb.ca/beforeafter to access program information including program closure dates.
Accounts must be in good standing prior to admission for the 2024-2025 school year. Signing up for pre-authorized debit (PAD) is convenient for families and ensures payment is received on time and there is no interruption to care. If you would like to set up PAD please contact: finance-ExdAR@wrdsb.ca.
We look forward to welcoming your child in the program. Wishing you and your family a wonderful summer. If you have questions about the Extended Day Program please do not hesitate to email us at care@wrdsb.ca.
For assistance with theOneList Waterloo Region site, please contact OneHSN Support at support@onehsn.com.
*Sent from OneHSN on behalf of the Waterloo Region District School Board
April 3 2024
As announced this afternoon, Waterloo Region District School Board (WRDSB) schools will be closed to students on Monday April 8, 2024.
While we have examined every option to be able to provide care on this day, we are writing to confirm that WRDSB operated extended day programs will also be closed on Monday April 8, 2024.
Families will not be charged for Monday April 8, and programs will reopen on Tuesday April 9.
We apologize for the challenges this may cause in terms of making alternate child care arrangements.
The Extended Day team
January 15 2024
Dear Parent/Guardian,
Pre-registration for the 2024 – 2025 school year is open.
You are receiving this email because your child is currently enrolled in the Before & After School Program.
Between January 15th and April each year, families are asked to express their interest in having their child attend a Before and After School Program during the upcoming school year (September 2024 to June 2025). The Board uses this information to determine which programs will operate in the upcoming school year, and these decisions are communicated to families in May.
School-based child care programs offer you access to high quality programs in convenient locations.
Before and After school programs are offered from 7am-6pm Monday to Friday. Programs operate for reduced hours on designated PD Days, and at a reduced number of sites during March break and winter break.
All Programs offer:
- Ongoing registration
- Nutritional snacks
- Age-appropriate, high-quality programming
While registration can occur at any time, it is important for families to pre register between January 15th and March 31st to help us accurately assess community demand for programs. Spaces are limited and there are times when a wait list is implemented.
To pre-register, please log into your OneList Waterloo Region account. When prompted to pre-register, click Yes and your child will be added to the pre-registration list for next school year. You will receive communication in June advising next steps to complete your registration.
For assistance with the OneList Waterloo Region site, please contact OneHSN Support at support@onehsn.com.
Please visit: www.wrdsb.ca/beforeafter to access program information.
